Refund policy

At Techonica, we aim to provide high-quality household and cleaning products. If you are not fully satisfied with your purchase, please review our return and refund policy below.

Returns

  • Returns are accepted within 7 days of receiving your order.

  • Products must be unused, unopened, and in original packaging.

  • Due to the nature of cleaning and consumable products, opened or used items are not eligible for return.

Return Process

To initiate a return, please contact us at info@techonica.com.pk with:

  1. Order number

  2. Reason for return

  3. Product images (if applicable)

Note: Once approved, return instructions will be shared via email.

Return Shipping

Customers are responsible for return shipping costs unless the product is defective or incorrect.

Refunds

  • After inspection, approved refunds will be processed via the original online payment method.

  • Refund processing may take 5–10 business days, depending on your bank or payment provider.

Non-Refundable Items

  • Used or opened products

  • Items returned after 7 days

  • Products damaged due to misuse

For questions, please contact us at info@techonica.com.pk